COVID-19 Update:
In this time of Corona we want to make sure
that your stay with us is a safe and healthy one. As much as we want
relaxed contact with our guests, we have to follow the instructions of
the Austrian government.
Please note! From 19th February 2022 the following 3G documents will be required to check-in to Landhaus Osborne.
Vaccinated
Proof of vaccination against COVID-19 with a centrally licensed vaccine.
a) Second vaccination - not older than 180 days (at least 14 days must have elapsed between both vaccinations).
b) Since 3 January 2022, persons who have been vaccinated with Janssen need a second vaccination in order to have a valid vaccination certificate.
c) First vaccination (not older than 180 days) - valid immediately if there was a positive PCR test at least 21 days before the vaccination or proof of neutralising antibodies (=genes) immediately before.
d) Further vaccination (booster vaccination) - not older than 270 days (at least 90 days must have elapsed after the last vaccination).
Recovered
a) A convalescence certificate or a medical confirmation of an infection survived in the last 180 days, which has been confirmed by molecular biology.
b) A certificate of segregation - not older than 180 days
Tested
a) Evidence from an authorised body of a negative result of a molecular biology test for SARS-CoV-2 (PCR test) - acceptance shall not be more than 72 hours old.
b) Evidence from an authorised body of a negative result of a SARS-CoV-2 antigen test - acceptance shall not be more than 24 hours old.
c) A negative result of a SARS-CoV-2 antigen test for
self-testing recorded in a regulatory data processing system -
acceptance shall not be more than 24 hours ago.
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Keep at least 2 metres away from other people, except people from the same household or fellow travellers in the same apartment.
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FFP2 Face masks must be worn in the entrance area and when out of your apartment. This does not apply to children up to the age of 6 or to people who are not able to wear a mask due to health reasons.
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Avoid shaking hands and hugs.
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Wash hands several times a day with water and soap for at least 30 seconds.
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Avoid touching the face with uncleaned hands.
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Sneeze or cough in the crook of the arm or in a handkerchief.
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Do not travel if there are signs of illness. If there are signs during the stay, contact the host.
For Your Health and Safety:
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All apartments are thoroughly cleaned and aired between guests (as always)
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Items in common areas regularly disinfected
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On the first floor, by the snack/drinks bar, you will find a hand disinfection dispenser. We kindly ask you to use this before entering your apartment and before taking any item from the snack/drinks bar
Face to Face Check-In:
We are more than happy to welcome guests ‘face-to-face‘ and provide any information you may require for your stay. We will of course welcome you whilst wearing an FFP2 face mask and kindly request that you too wear an FFP2 mask when checking in. Please just ring our house doorbell and step away from the door to ensure distancing. We will then welcome you at distance and lead you to your apartment. Your apartment key can be found on your apartment table and will of course have been disinfected.
Self-Check-In:
Upon request, we can even offer a contactless check-in whereby you will be given a code to obtain your apartment key for self-check-in. If you would like to use this option, please request it before your arrival date so we can send you self-check-in instructions.
Check-Out:
When you are ready to check out, just leave your apartment key on your apartment table and close the door. If you would also like to personally say goodbye ‚face to face‘ then as with check-in, please just ring our house doorbell and step away from the door to ensure distancing.
Inquiries during your stay:
Should you have any questions or issues during your stay and would like to speak to us, this can be done as follows:
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We have a video doorbell at the entrance to our private apartment. Please just ring this and we will be able to speak to you remotely – even if we are not at home.
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By telephone on +43 681 103 63384
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By WhatsApp, WeChat or SMS on +43 681 103 63384
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Using the Airbnb Message system
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Via email – info@landhaus-osborne.at
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If there is an issue which requires us to enter your apartment, we will of course do so wearing an FFP2 face mask and at distance. We kindly ask that you do the same.
With your care you protect not only yourself but also other guests and your hosts!
Thank you for understanding.
UPDATE! Due to the uncertainties with travel restrictions, caused by COVID-19, for the peace of mind of our guests, we are offering FREE CANCELLATION* on all reservations up to 30.04.2022 Furthermore, no deposit is required.
* Guests can cancel for free up to 14 days before check-in.
