In this time of Corona we want to make sure
that your stay with us is a safe and healthy one. As much as we want
relaxed contact with our guests, we have to follow the instructions of
the Austrian government.
As you have a private apartment, your
contact with other guests, in our house is minimal, if at all. However,
in order to offer other guests and hosts protection against COVID-19 and
security in their accommodation, all guests are kindly urged to
consistently follow the rules of conduct as set by the Austrian
Keep at least 1 meter away from
other people, except people from the same household or fellow travellers
in the same apartment.
Face masks must be worn in the
entrance area and when out of your apartment. This does not apply to
children up to the age of 6 or to people who are not able to wear a mask
due to health reasons.
Avoid shaking hands and hugs.
Wash hands several times a day
with water and soap for at least 30 seconds.
Avoid touching the face with
Sneeze or cough in the crook of
the arm or in a handkerchief.
Do not travel if there are signs
of illness. If there are signs during the stay, contact the host.
Your Health and Safety:
All apartments are thoroughly
cleaned and aired between guests (as always)
Items in common areas regularly
On the first floor, by the
snack/drinks bar, you will find a hand disinfection dispenser. We kindly
ask you to use this before entering your apartment and before taking any
item from the snack/drinks bar
Face to Face Check-In:
We are more than happy to welcome guests
face-to-face and provide any information you may require for your
stay. We will of course welcome you whilst wearing a face mask and
kindly request that you too wear a mask when checking in. Please just
ring our house doorbell and step away from the door to ensure
distancing. We will then welcome you at distance and lead you to your
apartment. Your apartment key can be found on your apartment table and
will of course have been disinfected.
Upon request, we can even offer a
contactless check-in whereby you will be given a code to obtain your
apartment key for self-check-in. If you would like to use this option,
please request it before your arrival date so we can send you
When you are ready to check out, just leave
your apartment key on your apartment table and close the door. If you
would also like to personally say goodbye face to face then as with
check-in, please just ring our house doorbell and step away from the
door to ensure distancing.
during your stay:
Should you have any questions or issues
during your stay and would like to speak to us, this can be done as
We have a video doorbell at the
entrance to our private apartment. Please just ring this and we will be
able to speak to you remotely even if we are not at home.
on +43 681 103 63384
By WhatsApp, WeChat
or SMS on +43 681 103 63384
Using the Airbnb
If there is an issue which
requires us to enter your apartment, we will of course do so wearing a
face mask and at distance.
We kindly ask that you do the
With your care you
protect not only yourself but also other guests and your hosts!
Thank you for understanding.
UPDATE! Due to the uncertainties
with travel restrictions, caused by
for the peace of mind of our guests, we are offering
FREE CANCELLATION* on all
reservations between 29.05.2020 and
between 07.01.2021 and
no deposit is required**.
* Guests can cancel for free up to 14 days before check-in.
verify credit cards, we need to make a refundable charge of 1,00